Reference

surya777 Privacy Policy for Your Account

Clear account, wallet and cookie choices sit at the centre of our Privacy Policy.

Account dataWallet recordsCookie choicesContact requests
surya777 surya777 Privacy Policy for Your Account
PRIVATE HELP ROUTES

Where to Ask About Privacy Policy

A direct contact path helps when you want to understand a record rather than guess its source. Use the account contact route for privacy questions, or follow the cashier-linked support path when a wallet reference needs checking. Our published support hours and contact details are the current source for requests from Indonesia, including questions raised while using a mobile browser in Yogyakarta.

Team online

Account contact route

Ask which account details we hold, why a phone verification record appears, or how to correct an entry. Include your registered phone number without sending a password.

Cashier-linked privacy help

Use the support path beside the cashier when DANA, OVO, GoPay or QRIS references look unfamiliar. We can locate the transaction record after confirming account ownership.

Security request path

If you suspect unwanted account access, contact us through the route shown after sign-in and describe the device and time involved. We may ask for verification before making changes.

DATA HANDLING

What We Do With Your Privacy Choices

Privacy decisions affect your account record, not just a cookie banner. We keep the process practical: you can ask about stored data, review the reason for a payment reference, and request an…

Account creation

When you open an account, we collect the details needed for access and phone verification. We use those details to connect your sign-in, wallet status and privacy requests to the correct account.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity can produce reference numbers and status records. We use them to reconcile your account without storing a wallet password.

Cookie controls

Cookies can keep a mobile-browser session open and preserve selected settings. Removing them may require you to sign in again, but it does not automatically erase account records held for operational reasons.

Account security

We use phone verification and sign-in checks to reduce unauthorised access. If your device changes, we may request another account check before discussing private records or changing contact details.

Retention periods

We retain account, payment and support records only for the period needed for access, reconciliation, security and legal duties. The applicable period can vary with the record and local requirements.

Change requests

You can ask us to correct inaccurate personal details or explain how a record is used. Send the request through the account contact route; we confirm ownership before applying an update.

Privacy Policy Answers for Indonesia

These Privacy Policy answers address the searches we hear most often before account access. They cover wallet records, cookies, phone verification, account closure and the steps needed to contact us safely.

It covers account details, phone verification, sign-in and device records, cookies, support messages, and payment references from DANA, OVO, GoPay, QRIS, bank transfer or a virtual account.

We use your phone number for account access and verification. If you ask about private records or request a correction, we may confirm that the request comes from the account holder.

No wallet password is needed for our payment reference checks. We may retain transaction identifiers and status details for DANA or QRIS so an account payment can be matched and investigated.

Use the contact route shown in your account and describe the inaccurate detail. We may request phone verification or another ownership check before changing personal data or releasing account-specific details.

Cookies can maintain a mobile-browser session and remember selected settings. Clearing them may sign you out or reset preferences, while account and payment records may remain for operational or legal reasons.

Yes. Send a data request through the account contact route with your registered phone number and request scope. We confirm ownership first, then explain the relevant records and any applicable limits.

Yes. Account access and eligibility depends on local law. Our Privacy Policy applies where local law permits, and we may limit a request when a legal duty requires us to retain or protect records.